Major incident affects the PSPs and their users too. It may affect in the following ways:
Affects the system protecting the data accuracy level
Users unable to use the payment services properly (Ex.- unexpected delay/stoppage of the services)
Disturbs the payment service providing facility
Confidential information may be publicised
EU Directive requires PSPs to have a provision and system to manage, identify, classify and assess the incident. There should be an effective system to control and minimize the level of the damage to the users and/ or to other PSPs. Delay in reporting / not reporting may lead to legal consequences.
The course material will instruct and inform about:
Criteria to consider incident as a major incident
Classifying incident based on the impact level
Assessing incident impact against the affected indicators
Information about reporting an incident to the EBA
Type of Reports, submission timeframe and contents included in it
Highlights of the course:
100% online course
Clear and easy to grasp explanation
Simple language
Certification– certificate will be issued on accomplishment of assessment with 80% passing score.
In this course you will learn about:
What is Major Incident?
Who is responsible for reporting?
How to Report? Details about contents of the report
Course will provide advantage to:
Money Service Businesses (MSBs) top management, staff
Beginners in MSB
Responsible persons
Reporting officer (if any)
Reporting of Major Incident - Duration 45 minutes
